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See below for the latest news from Medequip. For upcoming events, please visit our Events Calendar page.


3 Activities to Help Prevent Dementia

Manage At Home - Your Online Medequip Retail Store has published an article: 3 Activities to Change Your Daily Routine and Prevent Dementia

A growing number of people in the UK are suffering from dementia. According to statistics, there are 850,000 people with dementia in the country, and the numbers are expected to rise to over one million by 2025. This terminal condition is now the most common cause of death among women in the UK. Scientists have yet to find a cure for this cognitive disorder, but the good news is that there are things that you can do to prevent dementia or lessen the risks of having it. Some of these activities won’t only prevent you from developing dementia, but doing them can even change up your daily routine and enrich your life

To read the full article written by Jane Sandwood for Manage At Home, please visit the Manage At Home Blog.


Prompt Payment Code Approval

Medequip has received Prompt Payment Code approval administered by the Chartered Institute of Credit Management on behalf of the Department for Business, Energy & Industrial Strategy.

Prompt Payment Code Approved Signatory

The Prompt Payment Code (PPC) sets standards for payment practices and best practice and is administered by the Chartered Institute of Credit Management. Compliance with the principles of the Code is monitored and enforced by the Prompt Payment Code Compliance Board. The Code covers prompt payment, as well as wider payment procedures. -


Equipment Recycling – A Partnership Story

Medequip – as the UK’s largest provider of Community Equipment Services is very proud of our efforts to maximise recycling and reuse equipment. Over 90% of equipment collected back from our clients is cleaned, repaired, re-packed and reused.

Sometimes we do have products that are not able to be recycled for contractual reasons, and we therefore aim to find alternate uses for these items if at all possible, only diverting to material reclamation as a last resort.

One example of this is our partnership working with Brighter Future in Skelmersdale, Lancashire. We work with them by providing equipment we can no longer use, but which they can re-build or salvage for parts in their workshop which employs young people with disabilities. They are an award winning social enterprise charity - that has been awarded The Queens Award for Enterprise in Sustainable Development and this year winners of the 2017 MRW National Recycling Awards Waste for “Electrical and Electronic Equipment Innovation” and winners of the 2017 North West Enterprise Awards for "Best Disability Aids & Equipment Recycling".

Read more about Brighter Futures here:


Dementia Awareness Week: 15-20 May 2017

The Medequip promotions team will have their busiest ever week during Dementia Awareness Week commencing on 15th May.

Let's Unite for Dementia Awareness Week

This Dementia Awareness Week we are supporting the Alzheimer’s Society campaign to unite against dementia, by promoting awareness through using our exhibition unit and pop-up table top information point across 5 of our contract areas at 6 different events.

Our week starts at the Anne Marie Howes Centre in Birmingham. (339 Sheldon Heath Rd, Birmingham B26 2DS) where we have a table-top information point providing advice on equipment that can help those suffering from dementia.

On Tuesday, our exhibition unit will be at Mickleover Golf Club which is hosting a dementia conference, hosted by Derby Teaching hospitals and NCORE, the National Centre of Rehabilitation Education.

On Wednesday – we will be at Royal Derby Hospital main entrance with the exhibition unit and simultaneously supporting an awareness event at Derby Heights Care Home in Littleover.

Thursday – sees the exhibition unit out for a 3rd consecutive day – this time Milen Care at Batley in Kirklees. Milen Care are hosting a Health Matters and Dementia awareness event – which will feature, benefits assessments, health checks advice and guidance. 20 different organisations with have stalls at this event.

To finish our support for Dementia Awareness Week we will take the exhibition unit to Endon Methodist Church in Stoke-on-Trent for the Approach Staffordshire event which is designed to highlight the support available locally.

Medequip Exhibition Unit

Medequip steps in to take back 82-year-old Frank Collins' hospital equipment

A pensioner is finally getting rid of mobility equipment cluttering his house – a year after his wife stopped needing it.

After hearing about Mr Collins’ predicament in the East London & West Essex Guardian, Medequip has offered to step in and save the day.

Operations manager at our Woodford Green depot Yasmeen Mian said: Mr Collins is only a five or ten-minute journey away from us but does not live in the borough that Medequip serve. However after someone at our head office flagged his case up to us we really felt for him - so as a goodwill gesture we would be more than happy to collect and recycle his equipment.

Frank Collins, 82, is finally getting rid of his unwanted mobility equipment

Read the article on the Guardian website.


Medequip wins largest Community Equipment Service contract in UK

Medequip are delighted to announce that we have won the London Consortium tender to retain our 17 borough Community Equipment Service Contract.

Since our first outsourced Community Equipment Services operation began in 1993 with Hillingdon, we are even more delighted to retain what is the longest outsourced Community Equipment Service in the UK. The new contract will commence on 1st April 2017 for a period of four years, with the opportunity to extend for a further two years.

On the 21st December 2016, the London Borough of Hammersmith and Fulham confirmed that Medequip will continue to deliver Integrated Community Equipment Services, to supply, deliver, fit, adjust, service, collect, refurbish, recycle or dispose of items of Equipment requisitioned by authorised Prescribers on behalf of Service Users, for local Health and Social Care equipment Users across 17 London Boroughs.

The prior Framework was established by the Royal Borough of Kensington and Chelsea in 2010. The procurement process to commission the Integrated Community Equipment service began in January 2016, with the formal procurement process starting in September 2016.

In addition to the contracted services that form the Framework, Medequip will continue to further its commitment to local Social Values by providing 32 apprenticeship places over the duration of the Contract, as well as providing opportunities through local job centres, economic opportunities for local suppliers, and by providing a dedicated budget to local Councils for charity and fundraising events.


Equipment Reuse Statement

Medequip Assistive Technology Ltd deliver, install, collect service and decontaminate community equipment for our contracting customers, NHS Clinical Commissioning Groups and Local Authorities.

Medequip reuse in excess of 90% of equipment collected. We abide by very strict safety and cost protocols agreed with each NHS/local authority customer regarding the scrapping of equipment which includes full authorisation by the customer. In addition, the majority of our customers incorporate financial terms which proactively incentivise Medequip to reuse as much equipment as is possible.

Medequip will not reuse equipment that to the untrained eye looks in good condition if it represents a risk to our service users but we do re-use every piece of equipment where it is safe and economic to do so.



New Integrated Community Equipment Service contract for North Yorkshire

We are delighted to announce that we have been awarded the contract to provide the Community Equipment Service for North Yorkshire. The press announcement follows:

NHS Vale of York Clinical Commissioning Group (CCG) has announced today that a new service provider is set to deliver Integrated Community Equipment Services for local health and social care equipment users across North Yorkshire.

The project to commission a new Integrated Community Equipment service started in November 2015 when local Clinical Commissioning Groups (CCGs) and North Yorkshire County Council joined forces to call for the opinions of local health and social care equipment users, members of the public and clinicians. The information collected from conversations, surveys and drop-in sessions was used to form the basis of developing the new service.

A formal procurement process to secure a new service provider for Integrated Community Equipment services was then undertaken. The provider has been confirmed as Medequip Assistive Technology Ltd. Commissioners look forward to working with the new provider in order to mobilise the new service, launching on the 1st December 2016.

Health and social care equipment includes a range of products to assist independent living at home including mobility and communication aids shower chairs, perching stools, kettle tippers and pressure relieving mattresses.

Andy Phillips, Head of Business Development for Medequip said: We are delighted to have been awarded the contract to provide the Integrated Community Equipment Service across North Yorkshire. As the leading provider of equipment services in the UK, Medequip Assistive Technology Ltd is well placed to deliver a highly efficient, cost effective service with courtesy and kindness, whilst helping to keep people independent for longer.

Dr Lorraine Boyd, a GP working in Easingwold, North Yorkshire said: Mobility and communication aids help to support adults and children to live independently at home and these items help massively to provide that independence which is important to so many people.

We have been able to commission services that have been driven by the needs of local service users and patients and I thank those members of the community who shared their views and worked with us to coproduce the specification for this new service contract.

Paul Cresswell, Assistant Director North Yorkshire County Council said: The need to be confident and comfortable in your own home is key to living a happy and fulfilled life. The provision of equipment supports people to continue to live independently in their own homes for as long as they are able. This new provision ensures North Yorkshire County Council can continue to promote and support people to be independent through an improved service.


NAEP Midlands Group at Medequip Stafford

Twelve members of the National Association of Equipment Providers recently met at Medequip Stafford depot reports the Equipment Services Journal this month.

Photo of the Medequip Mobile Exhibition Unit outside the Medequip Stafford Depot

Part of the meeting involved a tour of the depot and a viewing of Medequip’s impressive mobile exhibition unit. The ESJ reported:

We donned our coats and hi-vis jackets and ventured down to the enormous warehouse area for a presentation and tour of Medequip's mobile assessment unit by Andrew Pugh, the Exhibition Van Manager. Andrew is a trusted assessor and talks passionately about his role. He has a vast knowledge base with regard to all equipment and telecare.

Servicing a wide area of the organisation's catchment area, the mobile unit travels far and wide and is often sited at many of the county's large retail stores and at events around the county. This mobile unit is fully accessible and fully kitted out with an extensive range of equipment, web access, information and advice leaflets, catalogues, free ferrule checks and complete with a private consulting room. It is without doubt a very valuable asset to the organisation.

Gina Pritchett, Medequip Contract Manager for Stafford said; It was a pleasure to host the Midlands Regional Group NAEP meeting, and have the opportunity to show everyone our facilities including the largest warehouse in the Medequip group, our decontamination and equipment servicing facilities and our friendly customer service department. We hope to welcome the group again soon.


David Griffiths on the Naidex Community Equipment Summit Panel

Photo of the Naidex Summit Panel

The summit provides Community Equipment professionals a short, sharp forum to discuss the high level, burning issues affecting the delivery of services in the current challenging environment.

Medequip’s Managing Director - David Griffiths sat on the Naidex Community Equipment Summit panel discussing burning issues including:

  • Should the new goal of community equipment services be to encourage people towards self-funding and if so what can be done to help in this regard?
  • Will future increases in Better Care Fund money end up as a myth that never quite materialises?
  • Should training all Stakeholders, within the Adult Social Care & Primary Care system, on what Assistive Technology can do for independence be a central part of every workforce development plan?

Over 70 delegates attended the event.

Other panelists included:

  • Lee Davies – Director – Millbrook Healthcare
  • Julia Skelton – College of Occupational Therapists
  • Roy McNally - Development Manager, Foundations
  • Nathan Downing - Wolverhampton City Council & NDI Consulting
Photo of the Naidex Summit Audience

Medequip Announce Triple Success


We are proud to announce that we have, for the second time, retained our Derbyshire Community Equipment Service. The new service started in December and will potentially continue until 2023. Our Alfreton site was developed to accommodate the new contract and we are delighted that Derbyshire continues to be a major part of the Medequip Family.

Derby City

It is with great pleasure that we announce that we have been awarded a new contract for Derby City. As well as a retention of our existing Community Equipment Service, the new contract also includes the provision of the Minor Adaptations Service and we are currently developing our new Derby City site at Haydock Park Road to accommodate this. We look forward to supporting the people of Derby City for another five years.


We are delighted to announce that we have been awarded the contract to provide the Community Equipment Service for Lancashire. Our Implementation Team will begin meetings in Lancashire after the Easter Break and the new service will go live at the end of June.

The contract represents a significant expansion of the Medequip Northern Region and we look forward to welcoming working with all of our new colleagues in Lancashire.


New Procurement Director at Medequip

Medequip are delighted to announce the appointment of Mike West as Procurement Director with effect from the 11th January.

Mike is an experienced director with considerable procurement, supply chain and logistics experience gained across a number of organisations latterly with Syngenta. Mike is based at our Heathrow Head Office and can be contacted by email on


Medequip are proud to support the AT Home campaign

AT Home [logo] The AT Home campaign is a collaboration amongst the 14 Local Authorities covering the West Midlands, supported by companies who operate in this market. The campaign aims to encourage people to think about how independent living and mobility equipment, also known as Assistive Technology, can help you, or someone you care for, to continue to live independently in a healthy and safe environment at home.

We’re asking everyone to think about independent living, but in particular people aged 50+ who are thinking about later life but might not have experienced any major daily living difficulties as yet.

Research has consistently confirmed that awareness of Assistive Technology is very low, held back by a combination of factors. A recent study led by Coventry University found that 60% of consumers questioned said that lack of awareness was a barrier to greater use/purchase of Assistive Technology. However the same research also found that 85% felt that the costs of purchasing were worth it given that it would make life easier*. This demonstrates that people are willing to consider paying, from their own pockets, for products and services, provided that they feel it will help.

In England almost a third of the population are aged 55+ and an estimated 4.7m people aged 65+ have a limiting longstanding illness that affects them in some way; this equates to 48% of all people aged 65+**. In many instances Assistive Technology, when used as part of a wider package, can help maintain independence, enabling people to live longer in their own familiar home surroundings, thereby potentially helping to avoid having to consider moving into specialist housing or a care home in later life.


Safety Health Environment & Quality

Medequip have a new Head of Safety, Health, Environment and Quality (SHEQ). Victoria Paffett has joined the company to lead the team who assist us in ensuring the highest standards are delivered by all our employees and compliance is inherent within our operating practices.

Vicki has previously worked for Biffa and Warwickshire County Council and is experienced in all aspects of SHEQ including ISO standards and accreditation.

Vicki is based at our Heathrow Head Office and may be contacted be email on


New Community Equipment Professionals Forum at Naidex National 2015

A new Community Equipment Professionals Forum will debut on 28 April at Naidex National 2015. Running alongside the annual exhibition, the summit provides a platform for community equipment professionals to explore the challenges and issues of delivering community equipment services within the context of the new care act.

The programme takes place on day one (28 April) in the meeting room adjacent to the show floor, between 11am and 2.30pm at Naidex National, the UK’s largest event for independent living which runs from 28 to 30 April at the NEC, Birmingham. For more details visit

Matthew Tingey, event director for Naidex, said: The community equipment sector is estimated at well over £300 million and given that Naidex is the only show that brings Public, Private and 3rd sectors organisations in assistive technology together we are delighted to add the community equipment debate to the content agenda this year.

Tingey added: The new care act is contributing toward more local authorities considering the move to tendering out community equipment services and this debate will be a part of debating the future for those providing services to local authorities and manufacturers supplying products alike.

Delegates from across the community equipment sector will be invited to attend the forum chaired by David Griffiths. The chief executive of Medequip will be joined by a panel of five industry experts to debate the current implementation of community equipment services.

Panelists confirmed to date include Helen Trousdale, commissioner for older people and market development at Staffordshire County Council and Debra Attwood - CES Commissioning Manager, Bedfordshire & Luton/Regional Chair NAEP.

The forum will discuss how to move the subject of community equipment services higher up the health and wellbeing board agenda. Topics discussed by the expert panel include why do many local authorities continue to operate their services, such as telecare and community equipment, separately?

Active participation from visitors is encouraged and delegates can take part in a Q&A session on issues raised in the debate. Specifically tailored for the sector’s challenges and concerns, the forum will provide an invaluable opportunity for community equipment professionals working in the sector to get up to speed with the latest developments.

The summit is a Naidex show highlight and will be run in association with key partners NRS and Medequip and Millbrook all key providers of community equipment services.

Visitors can also expect to find Naidex National’s popular conference programme at the event. The CPD-accredited Multidisciplinary Theatre will also showcase tailored content, on community equipment services, including the session ‘Home adaptations, Care Act and the Better Care Fund – time for revolution in delivery?’ delivered by Sue Adams OBE, chief executive, Care & Repair England. The dedicated conference programme runs over a number of theatres, including two theatres in the COT Zone delivered by the College of Occupational Therapists.

Naidex National, incorporating the Community Equipment Professionals Forum, runs from 28 to 30 April 2015 at the NEC, Birmingham. The summit will be held on 28 April from 11am to 2.30pm. The forum is open only to people who have pre-registered specifically for it for further information please visit . Entry to Naidex is free - for more information about Naidex National and to register your interest for a ticket, please visit


Medequip is first UK CES provider to achieve CECOPS Part 3

Medequip is proud to be the first UK Community Equipment Service provider to gain accreditation to CECOPS (the Community Equipment Code of Practice Scheme) Part 3, covering clinical and professional responsibilities.

The achievement demonstrates clearly that Medequip is supplying safe, good quality and efficient services, whilst enabling compliance with legal and regulatory obligations.

David Griffiths, Managing Director at Medequip, stressed the importance of the achievement -

“Accreditation at Kirklees underlines the integrity and comprehensive range of our quality management system, operational on all sites for each of our CES contracts. We now have external validation that our clinical governance structure and processes meet and exceed the CECOPS specifications.”

Medequip’s drive to earn accredited status began in 2014, when the company won the contract to supply community equipment services (CES) to Kirklees Council in Yorkshire. It was a contractual target for Medequip to achieve CECOPS Part 3 accredited status within the first year; a visionary specification for Kirklees, which is now the first local authority in the UK to have been assessed to these new standards focused entirely on CES.

Medequip’s successful accreditation to CECOPS Part 3 has given commissioners in Kirklees the assurance that every element of our CES provision meets the necessary standards, - stated Stewart Horn, Leading Commissioner for Kirklees. In addition, the accrediting body professed themselves to be very impressed with the Medequip service.

The move demonstrates the increasing importance of the role CES plays in supporting hospital discharges, helping with growing clinical pressures by enabling people to return home and regain independence quickly and efficiently, with the right levels of assessment, equipment and support.

Medequip began work in Kirklees on 1 April 2014. Alongside embedding in the new CES contract and delivering optimum levels of performance for service users, the company has undergone an external validation process carried out by world leading certification body DNV GL, achieving CECOPS accreditation well within the timescale specified by Kirklees.


NAEP 2014 – New Exhibition Stand

NAEP 2014 saw the launch of Medequip’s new exhibition stand (see pictures below). The result of a lot of BD work hours, especially from Matt Ward and his team, the stand represents a significant investment from Medequip and one that was very well received by both Medequip clients and potential clients alike.

Photo of the new Medequip Exhibition Stand

The stand, as well as having inbuilt longevity through the easy to replace panels is also flexible in footprint and can be increased or decreased in both width and depth to accommodate all of our trade fair commitments.

The stand also comes complete with the following features;

  • Lockable storage (Medequip Counter)
  • Large open storage area (behind the central panel)
  • Meeting area
  • Integral TV screen
  • Blue LED up lights, back lights, side lights and down lights

The new stand provides for a modern, professional looking, well lit, uncluttered and inviting Medequip representation. The integral TV also allowed us to showcase our new Medequip Video – showing the whole process from assessment to delivery in a very contemporary way. The video, Medequip’s first of two this year, also drew positive reaction and comment and I predict that we will see similar from other providers in due course.


Medequip is saddened to announce the passing of Chris Bull

Chris was diagnosed with inoperable cancer and fought the disease and the consequences with amazing bravery, fortitude and strength over the last months, for which we all have the highest level of admiration.

Chris wished to continue to work and carry on as normal for as long as possible, and to keep the matter as private as possible.

Chris took an extremely sudden and completely unexpected turn for the worst at the end of November, and was moved to a local hospice. Chris died peacefully surrounded by his family on the 12th of December.

Perhaps best summed up by his wife Alison –

“Chris played the game to the best of his abilities to the very end and when the final whistle blew he shook hands with the referee and left the field with his head held high.”

Chris’s funeral took place at St Michaels Church, Melksham, on Monday the 23rd of December with over 350 people in attendance, a testament to how highly he was regarded by his family, friends, colleagues and his local community.

Chris worked at Medequip for more than 12 years as CSM for the South West Region and as a valued member of the Senior Management Team played a huge part in where Medequip is today.
Chris will be sorely missed by all of his friends and colleagues at Medequip and our thoughts are with his family.


Medequip is delighted to announce that it has been awarded the contract for the provision of Community Equipment Loan Services for Birmingham

We will be developing the existing Birmingham CES site and the new Medequip service will go live in April 2013.

The contract represents a significant increase in Medequip’s operations in the Midlands and fits in perfectly with the company’s plan to provide excellent services across the UK.

Medequip would like to take this opportunity to welcome the staff transferring from the existing service to our team.

Upcoming Events

Upcoming event that Medequip will be attending.